Delivery and Returns

Fast Order Despatch

For all in stock orders placed before 1pm (Mon-Fri) we aim to despatch your goods the same day. Standard delivery in the UK is a Royal Mail 48 Hour service.
Please note, standard deliveries can take up to 7 working days to be delivered, depending on exact delivery location and delivery capacity of Royal Mail network.

For full list of delivery options, please see the table below:

UK Royal Mail 48hr £3.95
UK Royal Mail 24hr £5.95
UK DX Courier Next Day £8.95
UK DX Courier Next Day Pre12 Delivery £12.95
Worldwide/Non-UK £15.00

Next Day Delivery Options

We offer next working day or next working day delivery before 12pm (midday) for all orders received by 12pm (midday) Monday to Friday. Delivery cannot be guaranteed at weekends or Bank Holidays, and the delivery will be made on the next working day.

Worldwide Deliveries:  PLEASE NOTE:  at this time we are unable to offer any shipping outside of the UK.  We are working on this and hope to re-introduce this service soon.  Thank you for your patience.

No Quibble Guarantee

If you are unhappy with your order for any reason, you are free to return your order to us for a "no questions asked" refund of the cost of your returned items.

FREE UK Returns and Exchanges

  • FREE returns within 14 days within the UK
  • NO carriage charge on replacement items within the UK

We understand that it is not always easy to obtain the correct size and fitting by Mail Order, and so we offer a FREE Returns Service for customers within the UK, which enables you return the shoes within 14 days if they are not suitable using the Royal Mail Returns Service - simply follow the instructions included with your order.

There is no carriage charge on replacements within the UK, so you can order in confidence knowing that it will not cost you extra if you have not ordered the correct size.

If you do not require a replacement, you can request a full refund of the cost of your returned items.

Please note we are not able to refund your initial postage and packaging costs nor are we able to refund postage costs on items returned using another carrier. Please use our pre-paid returns label.

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